Tag: Facebook

17 Ways Small Businesses Can Use Pictures on Facebook

You may have heard (or maybe seen) that pictures can drive big engagement on Facebook.

It’s true. According to Facebook, posts that include either a photo album or picture can drive up to 180% more engagement than a text-only post.

Which is great! But only tells half the story.

The fact is, pictures alone won’t do anything for your Facebook marketing unless you know how to use them, and even the most visually appealing Timelines often fall short when it comes to getting more comments, “likes,” or shares.

The secret is in the strategy.

Here are 17 ways small businesses can use pictures to drive engagement: [Read more...]

8 Questions You Need to Answer When Combining Your Email Marketing with Facebook

 

No two marketing tools have had a greater influence in reshaping the marketing landscape for small business owners than email marketing and Facebook.

Both are important pieces of the engagement marketing cycle—giving small businesses the ability to stay top-of-mind with customers and to build the type of relationships online that can grow your business off.

If you’re already using email marketing and Facebook for your small business, it’s important that you’re taking the appropriate steps to have these tools work together. This will allow you to unite your online communities—giving customers the opportunities to stay connected with all the stuff you’re doing online and giving you the opportunity to better engage your target audience.

Not sure if you’re doing everything you need to do to combine the marketing potential of your email marketing and Facebook Page?

Here are eight questions you’ll want to answer. (Hint: The answer should be “yes!”) [Read more...]

5 Tips for Turning Negative Feedback on Facebook into a WOW! Experience

thumbs-upAs a small business, you always want to try to provide a WOW! experience customers will love, remember, and want to tell their friends about. These experiences don’t always happen when things are running smoothly and everyone is happy—often, it’s quite the opposite.

When your customers, clients, members, or supporters are unhappy, for whatever reason, it’s one of the best opportunities to show just how committed you are to providing them with a memorable experience.

But what happens when that unhappy customer goes to your Facebook Page to share their negative feedback? How do you deliver a WOW! experience then?

Here are 5 tips to turn a disappointed fan into a happier customer. [Read more...]